Due to Canada Postal workers' strike, Hongkong Post suspended all postal services to Canada.

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Shipping Policy

Shipping Cost
The shipping cost is calculated by the weight and dimension, shipping location and shipping method of the shipment.
Therefore, the heavier and bulker your item is, the higher the shipping cost. The cost varies while the shipping location and the shipping method change.

Estimated Time of Delivery
Estimated delivery time is provided by the shipping company, Please note that estimated delivery time is depended on destination countries, and may subject to customs. clearance process, and weather condition in your area.
18Airsoft will not be responsible or refund for any shipping delays

Standard Shipping
We will ship the items to you either by e-Express or Registered Airmail packet. It usually takes 7-20 Business days ( excluding public holidays and customs clearance ).
- Maximum dimensions: length, width and depth combined: 900 mm, but the largest dimension may not exceed 600 mm
- Maximum weight: 2000 g

Hong Kong Post EMS Service
We will ship the item by EMS speedpost, depends on the courier's availability to your country. It usually takes 5-8 Business days ( excluding public holidays and customs clearance )

UPS WWE ( Worldwide Economy )
UPS WWE is a low-cost, deferred international small package service designed for low-weight, low-value, Business to Consumer cross-border shipments.
Packages shall not exceed US$800 in value, Package weight 2kg or under, Time-in-transit is an average of 5-10 Business days ( excluding public holidays and customs clearance )

UPS Saver
We will ship the items by UPS Saver. It usually takes 5-8 Business days ( excluding public holidays and customs clearance )
UPS shipping rates are calculated using either the total actual weight or the total dimensional weight of all packages in a shipment, whichever is greater.
UPS remote area surcharge NOT included, additional fee will be charged after we verify your shipping area.

Sea / Surface mail
Pressure Gas, Silicon Spray Can, Lithium Battery ship by surface mail only, Delivery time for surface mail could take up to 8-12 weeks ( ETA may vary by country ).

APO/FPO Address
All products cannot be shipped to APO/FPO addresses

Shipping Airsoft Parts to Restricted Countries
We are able to send Non Gun Alike items to the restricted contries such as (Argentina, Australia, Brazil, Chile, Egypt, Ireland, Indonesia, Maylaysia, Philippines, Thailand, United Arab Emirates, Vietnam and Russia).
Buyer must be agreed that 18Airsoft will not responsible for your lost if the parcel is rejected/seized by HK Custom/Destination Custom. NO REFUND to be applied to our customer.

FAQs
Un-deliverable: If the delivery address information provided is incorrect/incomplete, resulting in undeliverable goods, all related shipping costs will be charged by 18Airsoft and will not be returned. If additional shipping costs are involved, the recipient must pay for such shipping costs.

Customs clearance or tax payment: As some regions/countries may need to pay VAT upon entry of goods and tax upon delivery, when the customer is required to pay import tax due to the local agency/government, the customer is responsible for completing the entire delivery process.
If the customer refuses to pay tax and the order is returned, the customer is responsible for the return shipping and other related costs. If the customer requests to ship the goods again, all related shipping costs must be paid by the customer.

Airsoft gun ship to
Canada : Muzzle velocities must exceed 366fps with 0.2g BB
Italy : Orange barrel tip required
Korea : Muzzle velocities must below 0.2 joule with 0.2g BB
Japan : Muzzle velocities must below 325fps(1 joule) with 0.2g BB
Netherland : NABV membership
New Zealand : One-time import permit from the police department required
United Kingdom : UKARA membership or Re-Enactor ID number
United States : Orange barrel tip required, Ship by UPS only

Delivery delay: 18Airsoft will not be responsible for all delay compensation except the freight company is responsible for compensation. For details, please check the relevant transportation agency website.

Parcel damage/Lost: In the case of a lost or damaged package, please contact your local post office for assistance. we will not responsible for lost or damaged packages after they have been shipped.

Please consider your local laws and regulations regarding importing of our products.